Guardsman

Furniture Care- Fabric Plus Furniture Protection Plan

When you invest in new furniture, you want to keep it looking great for as long as possible. Guardsman Fabric Plus 10 Year Protection Plan helps you protect your fabric-upholstered furniture against accidental stains and damage. With guardsman network of 3500+ professionals and A+ rating from BBB, you can relax, assured that you have an EXPERT to call on when you need one. IF GUARDSMAN CANNOT CLEAN STAINS OR REPAIR DAMAGE COVERED BY THE PLAN, IT WILL REPLACE EITHER THE COMPONENT OR A WHOLE PIECE OF FURNITURE!

 

 

 Coverages
  • Food or beverage stain
  • Human or pet bodily fluids
  • Burn
  • Puncture, cut, tear, rip
  

SERVICE CONTRACT

This Ten Year Guardsman Fabric Plus Furniture Protection Plan ("Protection Plan") is a service contract between you (the original purchaser), the consumer, and The Valspar Corporation, through its Guardsman business unit ("Guardsman"). 4999 36th Street. Grand Rapids, MI 49512, the administrator and a provider of this service contract.

  1. If a stain or damage listed in the "What Is Covered" section occurs during the term of this Protection Plan. Guardsman agrees to provide Service ("Service") as outlined in the "SERVICE PROCEDURES” section of this Protection Plan.
  2. This Protection Plan is not a cleaning or maintenance contract, insurance policy, or your original manufacturer warranty.
  3. This Protection Plan is valid for a period of ten years ("the Term") from the delivery date of your new furniture.
  4. This plan covers new furniture up to a maximum $12,000 in retail value.
  5. This plan is only valid for new furniture that was purchased at the same time as this Protection Plan, and appears on the sales receipt as such.
  6. This Protection Plan is non-transferable and not renewable.

You must retain this Protection Plan and the sales receipt for both the furniture and this Protection Plan

REQUIREMENTS FOR REQUESTING SERVICE

Failure to meet any of the following requirements can result in a denial of Service under this Protection Plan.

The furniture must have been delivered and installed soil-free and damage free from the store where it was purchased. You must have performed all routine and preventative maintenance, as recommended by the manufacturer.

  1. Any stain or damage must be reported to Guardsman within five (5) business days of the date that the stain or damage occurred. Notify Guardsman by calling (800) 253-3957, or by filing a Service Request at 
http://guardsman.com/.
  2. If a spill occurs, simply blot with a clean, dry cloth. If you attempt to clean a spill, you must follow the cleaning methods recommended by the furniture manufacturer, which is to include pre-testing any product in a hidden area.
  3. Complete and return the Service Request Form.
  4. Provide Guardsman with a copy of the sales receipt and a copy of this Protection Plan within 30 days after reporting your stain or damage.

SERVICE PROCEDURES

If Guardsman determines that the reported stain or damage is covered under this Protection Plan. Guardsman will perform one or more of the following.

  1. Guardsman may provide a cleaning kit or advice on how to remove the stain.
  2. Guardsman may dispatch an authorized technician to remove the stain or repair the damaged area.
  3. Guardsman may replace all or part of the affected area, the component, or piece of furniture. Dye lots vary and furniture may fade over time, so replacements may not exactly match the color of non-replaced areas. Replacement will terminate this Protection Plan on that area, component, or piece of furniture.
  4. Guardsman may arrange a store credit at the Store in an amount equal to the original purchase price of the affected piece of furniture ("Reselection"). Sectionals, dining chair groups, chair and ottoman sets, or identical items with the same “SKU” number will be considered a single item for purposes of Reselection. Your Reselection store credit is only valid for 60 days after notification by Guardsman. Reselection will terminate this Protection Plan on that piece of furniture.

Guardsman may offer a settlement amount up to the original purchase price of the furniture. A settlement will terminate this Protection Plan on that piece of furniture. If the particular store location where you originally purchased your furniture ("Store") has closed, no longer carries Guardsman as a supplier, changed ownership, or has stopped selling new furniture since your purchase. Guardsman will give you a refund of the original purchase price of this Protection Plan.

FABRIC CLEANING CODES

Fabric Cleaning Codes on upholstered furniture can be the manufacturer's ID tag. Always follow manufacturer's recommended cleaning methods, pre-test any product in a hidden area for colorfastness of fabric. This Guardsman Protection Plan does not cover any type of fabric that is non-colorfast.

FABRIC TYPES Covered under this protection plan
"W" or " WS" Cleaning Code Yes
"S" or "WS" Cleaning Code Yes
"X" Cleaning Code No

WHAT IS NOT COVERED: This Protection Plan provides no service or benefit for any of the following

General

  • Any stain or damage that is not specifically listed under the section titled "WHAT IS COVERED".
  • When the actions listed in the "REQUIREMENTS FOR SERVICE" have not been followed.
  • Any accumulation of stains or damage, including stains, damage, or a soil build up that occurs from repeated use rather than from a particular incident.

 

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